Tully Rinckey, a full-service law firm with 11 offices nationwide, is seeking a Client Relations Associate to join our growing team in our Latham, NY office. This is an opportunity to join one of the fastest growing law firms in the country that has also been recognized as one of the Best Places to Work by the Albany, NY and Washington, DC Business Journals. Tully Rinckey has been recognized on the INC5000 list of America’s fastest-growing companies
If you thrive in a fast-paced, high-volume, result-driven environment and have the energy, persistence, and positive attitude to succeed, this is the opportunity for you. In this role, you’ll play a key role in bringing new clients to the firm, and your efforts and results will directly shape the firm’s growth.
Availability during evenings and weekends is required. In addition to a competitive base salary, performance-based rewards are issued for over achievement of KPIs. This position requires in office attendance on a daily basis in the firm’s Latham, NY office location.
Benefits include:
We offer five different firm subsidized health insurance plans, telemedicine, dental, vision, accidental, AD&D, critical illness, hospital indemnity, short term disability, long term disability, term life insurance, health savings account, flexible spending account, dependent care FSA, employee assistance program and various employee perks and discounts. In addition, employees are eligible to participate in the company's 401(k) which includes a competitive match.
Job Type: Full-time
Salary: $55,000.00 per year
Schedule:
Sunday-Thursday: 12:00pm-8:30pm or 1:00pm-9:30pm
Tuesday-Saturday: 12:00pm-8:30pm or 1:00pm-9:30pm
*Please note the first three weeks will consist of onboarding and training Monday-Friday 8:30am-5:30pm ONLY.*
- Duties and Responsibilities include the following. Other duties may be assigned. Convert potential clients into new clients by effectively presenting firm services and value.
- Use inside sales, consultative selling, and client development techniques to drive new business.
- Quickly identify client needs and match them with the appropriate attorney.
- Manage and track prospects in the CRM system.
- Schedule and facilitate attorney consultations.
- Secure payment for consultations.
- Proactively address client concerns to ensure successful conversion.
- Consistently achieve—and aim to exceed—sales and client development goals.
Qualifications
- Sales, inside sales, account executive, or business development experience preferred.
- Excellent interpersonal, persuasion, and closing skills.
- Ability to thrive under pressure in a results-driven, high-energy environment.
- Strong multitasking and organizational skills.
- Proficiency in Microsoft Office (Word, Excel, Outlook).Flexibility to work evenings and weekends as needed.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance