Cassandra Tompkins, a Client Relations Associate with the Tully Rinckey America Service Corporation, is a member of a robust team of service professionals within the Client Relations Department. Cassandra acts as a liaison between clients and the company’s attorneys with a focus on ensuring total client satisfaction.
Prior to joining Tully Rinckey, Cassandra was a Scheduling Coordinator for Industrial Medicine Associates in Albany, where her primary functions included staffing and scheduling; monitoring shift duties and performance; developing assignments; training and mentoring new staff; and managing the company’s database and records. She also provided extensive customer service, handling calls and helping solve customer concerns.
Previously, she was a Developmental Aide for the New York State Office of People With Developmental Disabilities in Schenectady, where she assisted in facilitating therapeutic group work; cared for individuals with intellectual challenges and developmental disabilities; ensured maintenance of safety regulations and corrective and preventive action clearance. Cassandra also planned and oversaw recreational and social activities for both small and large groups.
Cassandra attended Schenectady Community College and Hudson Valley Community College.